Frequently Asked Questions


Can I see a provider today?
Am I eligible to use your services?
How do I make an appointment?
What if I am unable to pay today?
Do you take credit cards?
Do I need an appointment to get a prescription renewed?
Are Spanish speaking providers available?

 

Can I see a provider today?

We have same day appointments available every day for injury or sudden illness. Appointments are preferred for wellness checks, chronic health conditions, etc. We know everyone has a busy schedule, so we do our best to get you seen as soon as possible and to help you avoid having to visit the emergency room.

Call the clinic you’d like to visit for an appointment. If you become ill when the clinic is not open, and you feel you cannot wait until the next clinic day, call 911, or go to the nearest hospital Emergency Department.

Locations, Hours, & Contact Info

Non-emergency messages may be left anytime at either clinic and your call will be returned the next clinic day.

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Am I eligible to use your services?

In general, you must meet the following conditions: 

Live or work in Chaffee County
Have no health insurance at all
Meet our income guidelines

For more details on eligibility see our Eligibility and Affordability page.  Or you can just call us at 539-4144 or 395-3238.

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How do I make an appointment?

Call the office you’d like to visit. If we do not answer, please leave a message and we will return your call. If we are closed when you call, your call will be returned the next clinic day.

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What if I am unable to pay today?

Any donation you choose to give is not tied directly to services you receive. CPC accepts donations any time, of any amount, with immense gratitude!

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Do you take credit cards?

We do not take credit cards except on this website. We are happy to accept cash or a check.

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Do I need an appointment to get a prescription renewed?

In general, the answer is yes. You may call to request a telephone consultation by a nurse or your provider, but usually you will need to be seen. If you call or leave a message for a prescription refill, please allow 2-3 days to complete your request. Please plan ahead so you do not run out of your medications when we are closed.

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Are Spanish -speaking providers available?

Yes, we have both English- and Spanish-speaking providers. Be sure to specify that you need a Spanish-speaking provider when you make an appointment. Often, the volunteers do not speak Spanish, so you will need someone who speaks English to make your appointment.

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